Why Contractor Compliance Matters
When a contractor enters your site, you have a legal obligation under the Work Health and Safety Act to ensure they are competent, insured, and qualified for the work they're performing. This applies whether you engaged them directly or they're working through a facilities management provider like CHS.
Getting this wrong exposes you to significant risk — from workplace injuries and regulatory penalties through to insurance claim rejections and reputational damage.
Our Partnership with Rapid Global
CHS uses Rapid Global as our contractor compliance management platform. Every contractor and subcontractor in our network is verified through Rapid Global before they set foot on a client site.
What Gets Verified
- Public liability insurance — minimum $20 million, current certificate of currency
- Workers compensation — active policy covering all personnel
- Trade licences — electrical, plumbing, gas fitting, refrigerant handling, asbestos, and other relevant licences verified against state registers
- WHS management system — documented safe work procedures, risk assessments, and incident reporting
- Inductions — site-specific and general safety inductions completed and recorded
- Working at heights — current competency for any work above 2 metres
- Police checks — where required for sensitive sites (healthcare, education, government)
Continuous Monitoring
Compliance isn't a one-time check. Rapid Global continuously monitors expiry dates across all documents. When a licence, insurance policy, or competency card approaches expiry, the contractor is flagged and cannot be dispatched until the document is renewed.
This means you never have to worry about whether the technician arriving at your site has current credentials.
What This Means for CHS Clients
As a CHS client, you benefit from this compliance framework automatically — it's built into our service delivery model, not an optional extra.
- Every technician dispatched to your site is verified against the Rapid Global database
- You can request compliance reports for any work performed on your facilities
- Site-specific induction requirements are built into our dispatch workflow
- Incident reporting and investigation follows a standardised process with full audit trail
Our clients — particularly those in healthcare, government, and food production — tell us that knowing every contractor is pre-verified gives them confidence they can't get from managing compliance spreadsheets themselves.
For Contractors Joining the CHS Network
If you're a trade contractor interested in working with CHS, the first step is completing our contractor onboarding process, which includes Rapid Global registration. We cover the cost of the platform — there's no charge to contractors.
Learn more about our contractor onboarding process or contact our team to discuss joining our network.